Information Technology Services
Abstract :
As a reminder, Information Management's next pre-scheduled systems maintenance day is this Monday, August 10. As a result, some network services will be down beginning at 4:00 AM, but we hope to have everything back online by 8:00 AM. If we run into unexpected difficulties, some services may be down until as late as noon.
Full Message :
Specifically, the following will be unavailable for the periods shown below: System will be down from until =========== ================== =================== All network drives (H:/I: etc.) 5:00 AM Monday 8:00 AM Monday All network printers 5:00 AM Monday 8:00 AM Monday All servers 5:00 AM Monday 8:00 AM Monday Banner/GoWest/Cognos 5:00 AM Monday 7:00 AM Monday *Note: If issues arise, it is possible Banner services could be down longer. C3PO 5:00 AM Monday 8:00 AM Monday Email 5:00 AM Monday 8:00 AM Monday *Note: Messages sent to you will be queued, and so they won't be lost. Internet 4:00 AM Monday 5:00 AM Monday Wireless 5:00 AM Monday 8:00 AM Monday Our maintenance dates for the coming academic year are: Friday, October 23, 2009 (after Block II) Monday, December 21, 2009 (Winter Break) Friday, March 12, 2010 (Spring Break) Friday, May 21, 2010 (after Commencement) IM typically schedules five maintenance days each academic year (before classes begin, after Commencement, and during second Block Break, Winter Break, and Spring Break). In order to avoid extraordinarily high fees, IM does not pay for 7x24 support on all equipment, and so our maintenance days must be scheduled during the daytime hours we can reach technical support if required. For more information on maintenance days in general, please see our April 2007 newsletter at http://www.coloradocollege.edu/its/newsletter/2006-07/apr.htm#OutageTiming. Thanks to all of you for your patience and understanding! ~ Your Help Desk Staff, x6449, Tutt Library 13 HelpDesk@ColoradoCollege.edu Summer Hours 8:00 AM to 5:00 PM Monday - Friday http://HelpDesk.ColoradoCollege.edu